POLICY

Last updated 10/01/2020

Thank you for your purchase. We hope you are enjoying your sweets, however, if you are not completely satisfied with your purchase for any reason, please contact us by calling us a 1-833-742-4336 or email us at info@shaheensweets.com . Please see below for more information on our return policy.

 

CANCELLATIONS

 

We are sorry you have to cancel your order! Please send an email to info@shaheensweets.com with your order number. You will receive a full refund. If your order has already shipped, we unfortunately cannot refund your order.

 

 

RETURNS

 

Due to the nature of our product, we do not accept returns, nor offer credits nor exchanges.

If you have made a mistake in your order, you must contact us within 60 minutes of placing the order and we will do our best to rectify your order.

 

Only under certain conditions will customers receive refunds. They include but are not limited to the below:

  • Wrong items are sent and are not what you have ordered

  • The items have spoiled in transit

  • You have not received your order (verified by our Shipping Carriers)

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Please honor our return and shipping policies. This ensures the protection of both Shaheen Sweets and the customer.

We ship nationwide! Call us: 1-833-SHAHEEN (742-4336)

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CONTACT

Call 1-833-SHAHEEN

                 (742-4336)

or Message us

via the Contact Page

ADDRESS

184-13 Jamaica Ave

 Hollis, NY 11423

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HOURS

Monday - Friday

10am-7pm

Saturday

10am-3pm

© Copyright 2020 Shaheen Sweets Inc.